Contact

Real humans. 24-hour replies. No bots.

We're a small team and we read every message ourselves.

Email: hello@madpettech.com — we respond within 24 hours, usually faster.

If you're emailing about an order, please include your order number and a short description of what's going on. If a product isn't behaving, a photo or short video helps us help you faster.

Postal address:
Mad Pet Tech
63 Burlington Road
West Bromwich, B70 6LE
United Kingdom

Please don't send returns to this address — email hello@madpettech.com first so we can issue you a prepaid label.

For press, partnerships, or wholesale: email hello@madpettech.com.