Privacy Policy

This Privacy Policy explains how Mad Pet Tech collects, uses, and protects your personal information. We comply with UK/EU GDPR and California CCPA.

Who we are: Mad Pet Tech, West Bromwich, B70 6LE, United Kingdom. Contact support@madpettech.com.

What we collect: name, email, address, phone, payment info, and usage data via cookies.

How we use it: to fulfil orders, communicate, support, marketing (with consent), prevent fraud, and improve our service.

Who we share with: Shopify, AutoDS and suppliers, payment processors (Stripe, Shopify Payments, PayPal), Klaviyo (opt-in only), Meta/TikTok (anonymised ad measurement), Judge.me. We do not sell your data.

Your rights: Under GDPR and CCPA you can access, correct, delete, restrict, or port your data, and withdraw consent. Email support@madpettech.com.

Data retention: orders kept 7 years (tax). Marketing data until you unsubscribe.

Children: not intended for under 16.

Contact: support@madpettech.com.